Store Support Associate Jobs


Job Brief

We have a vacancy of Store Support Associate in our company, adidas. This vacancy is based in Singapore Singapore. Please go through the job detail mentioned below.

Position Title: Store Support Associate
Company: adidas
Work Type: Full Time
City of work: Singapore Singapore
URL Expiry: 2022-11-18
Posted on:

Job Detail

In view of the current global pandemic related to COVID-19 and the increased visa and border restrictions, we are unable to extend offers to candidates who are not currently in the physical location where this role will be based. As a result, we will be prioritising applications who are able to start work in Singapore within a set timeframe. We will be reviewing our position constantly and will make the necessary adjustments where appropriate. Thank you for your continued interest in a career at adidas.

Purpose/ Mission

Contribute to meeting or exceeding store sales and profit targets by:

  • Passionately inspiring consumer loyalty to the brand
  • Executing cashier procedures according to existing policies and procedures
  • Using your expertise and experience to provide feedback and support to selected team members


  • Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them.
  • To operate POS efficiently and maintain a high standard of accuracy.
  • Use selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
  • Completing sales transactions quickly and accurately while adhering to cash protection procedures.
  • Handle returns, refunds and exchanges and use these as an opportunity to build sales and customer loyalty.
  • Handle e-Com Click & Collect and returns and use these as an opportunity to build instore sales and customer loyalty.
  • Ensure adequate supplies to create an effective cash area environment and continually maintain this (including all merchandise) within and around the vicinity.
  • Comply with store policies and procedures to maintain a safe shopping and workingenvironment.
  • Collaborate productively and respectfully with team members.
  • Make yourself available to support other team members when needed.
  • Complete all applicable training programs and effectively apply the learning on the job.
  • Any other duties as requested by line manager.

Group Competencies

  • Customer Focus
  • Store Operation Policies – Cash & Sales Documents
  • Business Acumen
  • Driving Sales Performance

Functional Competencies

  • Communicate with others
  • Planning & Organizing
  • Manage Relationships and diversity
  • Learning and self development

Professional Background/ Experience

  • Functional: Experience in Retail / Sales & Training
  • Industry: Preferably in apparel/ fashion/ FW or FMCG
  • Retail Exposure: Sports, Fashion


  • Secondary / Certificate in Retail Management


  • Outlook: Intermediate
  • Word: Intermediate
  • Excel: Intermediate
  • Powerpoint: Intermediate

Language Skills

  • English: Good
  • Local Language: Good

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