Senior Client Account Manager Jobs

Willis Towers Watson

Job Brief

We have a vacancy of Senior Client Account Manager in our company, Willis Towers Watson. This vacancy is based in Singapore. Please go through the job detail mentioned below.

Position Title: Senior Client Account Manager
Company: Willis Towers Watson
Work Type: Full Time
City of work: Singapore
Salary: Salary detail is not available
URL Expiry: 2022-09-01
Posted on:

Job Detail

The Company
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance. Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you. Learn more at

The Segment
Corporate Risk and Broking

We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.

The Role
Job Summary

  • Support domicile head and client service teams in provision of captive and insurance company management and consulting services to meet the needs of clients and prospects. Support financial management of WTW Management companies in the region. Responsible for producing accurate and pertinent information on a timely basis to enable MD to make informed decisions.

Principal Accountabilities

  • Individual contributor acting as referral point on technical issues related to provision of captive management and insurer services. The role of captive manager has several dimensions across which the senior account director must perform and provide coordination:

Technical Insurance

  • Administer, collate, negotiate and review policy documentation

  • Claims administration including reporting and recording

  • Liaison with insurance and reinsurance brokers as required

  • Assist with underwriting decisions in conjunction with Account Director including renewals and new business

  • Monitoring of risk gap

  • Obtaining appropriate regulatory approval of changes to business plan

  • Obtaining board approval for underwriting decisions

  • Accounting for insurance premiums

  • Monitor and report on capital and liquidity requirements


  • Ensure the production of management accounts, statutory accounts and information, budgets, cashflow statements and supplementary information as required and liaising with auditors where necessary

  • Assist with the adoption of appropriate accounting practices and compliance thereto

  • Manage cash requirements of the companies

  • Liaise with and monitor investment managers in respect of invested funds

Company Administration

  • Maintain contact with all directors and advise them of developments

  • Co-ordinate board meetings and ensure timely production of board packs

  • Ensure timely production of minutes and Action matters arising

  • Ensure relevant company secretarial functions are performed in a timely manner, including:

    • Statutory returns

    • Tax return

    • AGM if required

  • Maintain the compliance log

  • Update Corporate Governance documentation


  • Maintain ongoing relationships with clients

  • Establish good relationship with key figures and stakeholders

  • To maintain an appropriate level of understanding and knowledge of clients’ businesses, business models, plans and strategy

  • Ensure you are fully updated and understand all Anti Money Laundering (AML) procedures. Give consideration to potential anti-money laundering, reporting any suspicious activities to the AML Officer.

  • To carry out any reasonable request asked by the Managing Director

  • Compliance with local corporate governance and regulatory requirements, the Willis Towers Watson Clients’ Bill of Rights and the Willis Towers Watson Excellence Model

  • Provide support and training to the team where required

Budgetary and risk management responsibilities:

  • Assist MD in budget preparation and risk management for WTW Management as required

Principal Duties/Responsibilities

  • Provide senior support to team members responsible for the accounting, finance, insurance and compliance operations of WTW Management and its portfolio of captive insurance clients, reporting to the Managing Director.

Communications and Relationships


  • Supports MD as required by acting as senior referral for activities of accounting team members.


  • Interaction with clients, regulators and external service providers as required. Works as part of the Client Service Team, reporting to the MD

The Requirements

  • Degree in Accounting, Finance, Risk Management or related area or CPA qualification or equivalent

  • At least 5 years captive insurance experience or related industries

  • Knowledge of captive insurance industry – (1) accounting for captives (2) insurance products for captive operators and (3) complex problem resolution

  • Knowledge of and experience with more complex insurance programs, such as reinsurance, global or complex programs, etc.

  • Experience with commercial insurance regulations preferred

  • Excellent client service and interpersonal skills; comfortable dealing directly with clients

  • Excellent verbal and written communication skills

  • Compliance knowledge

  • Advanced Computer Skills

Willis Towers Watson is an equal opportunities employer and does not discriminate on any basis. We support flexible working and this role will be considered on a flexible basis.