Security Operations Manager Jobs

Roles & Responsibilities

Responsibilities

• Lead the overall day-to-day work of the Security Operations Center including teams of analysts and engineers to ensure events and/or incidents are detected and responded to in adherence to established process as well as procedures
• Institute strong governance to lead and direct SOC teams with standard processes and workflows.
• Ensure that existing procedures are followed and that all procedures are documented in accordance with guidelines.
• Host weekly meetings with client project teams and monthly update meetings with the client management team.
• Provide overview of SOC challenges, risks and opportunities to the Operation Director. Manage and escalate roadblocks that jeopardize security monitoring operations, infrastructure, and SLAs.
• Identify and define service delivery risks and offer, own, and manage risk mitigation strategies. Identify chronic operational and security issues, and ensure they are managed appropriately.
• Ensure delivery of required reports to customers.
• Produce and review key performance indicators (KPI) of SOC performance and distribute executive metrics.
• Work with the Solution Architect for a long-term SOC strategy and planning, including initiatives geared toward operational efficiency.

Requirement

• BS/BA degree in Computer Science, Information Systems, or related discipline or equivalent experience
• 3 or more years of professional work experience in the Security Operations environment.
• Strong analytical skills to define risk, identify potential issues, and develop action/mitigation plan.
• Security certification (such as CISSP, CISM or SANS GCIH) is required
• Organizational, project management, interpersonal and communication skills (verbal and written).
• Ability to manage and prioritize multiple tasks and assist/advise support engineers in establishing appropriate priorities as well as demonstrated ability to manage customer projects and portfolios.
• Strong interpersonal skills, ability to mentor/train staff.

security

operations

manager

security operations manager