Operations Performance Specialist (1 Year Contract) Jobs


Job Brief

We have a vacancy of Operations Performance Specialist (1 Year Contract) in our company, Prudential. This vacancy is based in Singapore. Please go through the job detail mentioned below.

Position Title: Operations Performance Specialist (1 Year Contract)
Company: Prudential
Work Type: Part Time
City of work: Singapore
Salary: Salary detail is not available
URL Expiry: 2022-08-27
Posted on: https://sg.jobsoffices.com

Job Detail

Prudential’s purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

In this role, you will assist in Anti-Money Laundering (AML) Operations and improvement initiatives.

Job Description
  • Review screening & re-screening alerts, discount false positives, identify possible true matches for name screening (document the rationale/ investigation findings)
  • Complete background checks and prepare case file (including corroboration against internal thresholds) for review by 2nd line as required
  • Corroborate Source of Funds (“SOF”) and Source of Wealth (“SOW”) for High Risk Customers (“HRC”) for recommendation to 2nd line
  • Coordinate between business units and Financial Crimes Control department for AML matters
  • Assist in identifying policy gaps, business issues, documentation gaps and formulate/improve policies, procedures and practices
  • Assist in initiatives and enhancement projects
  • Gather business requirements, and review user stories and acceptance criteria with the various business and technology representatives to ensure acceptance of the solutions
  • Review User Acceptance Test (UAT) Test Plans for digital projects and enhancements
  • Review UAT results and work closely with stakeholders to resolve issues and defects for signoff, ensuring all functionalities have been tested, defects have been identified and documented, impacts have been assessed, and resolutions provided
  • Prepare user guides and provide training to end users on the implemented solutions.
  • Ensure all post deployment issues are resolved during post implementation warranty support and transition over to business owner upon project completion

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with special requirements.

To apply for this job please visit prudential.wd3.myworkdayjobs.com.

Job Location