Logistics Customer Service Executive Jobs


Job Brief

We have a vacancy of Logistics Customer Service Executive in our company, A DREAMWORKS COMPANY PTE. LTD.. This vacancy is based in Singapore. Please go through the job detail mentioned below.

Position Title: Logistics Customer Service Executive
Work Type: Full Time
City of work: Singapore
Salary: $2,500 a month
URL Expiry: 2022-10-01
Posted on: https://sg.jobsoffices.com

Job Detail

The Customer Service Executive is responsible for coordinating with customers, logistics operators and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

Job Responsibilities:

  • Follow up with customer inquiries and provide information about services, products and to process orders
  • Coordinate with the warehouse team to ensure that operational tasks are met
  • Process all documentation associated with the movement of our client’s inventory into and out of the facility according to client requirements, and in an accurate and timely manner
  • Document, investigate and resolve all customer concerns in a timely fashion
  • Build strong relationships with customers
  • Communicate and follow up with customers on the status of their shipments or deliveries
  • Perform any other tasks as and when assigned by the superior

Job Requirements:

  • Minimum a professional or NITEC certificate or equivalent
  • Minimum 1-2years experience in Logistic (is a must)
  • Good command of English (written and spoken)
  • Ability to work independently and under pressure in a fast-moving environment

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