Helpdesk Support Jobs


Job Brief

We have a vacancy of Helpdesk Support in our company, JOBSTER PRIVATE LTD.. This vacancy is based in Singapore. Please go through the job detail mentioned below.

Position Title: Helpdesk Support
Work Type: Full Time
City of work: Singapore
Salary: Salary detail is not available
URL Expiry: 2022-09-09
Posted on:

Job Detail

Type: Yearly renewable contractWork Hours: Rotating shift across Monday to SundayWork Location: Work from home (sometimes require to go down to office located at Pasir Panjang)Responsibilities: • L1 and L2 Support• Helping to resolve basic customer enquiries• Able to collect general information about customer case and pass on to L3 support• Collate repeating cases for analysis and tracking• Maintain and update knowledge base of customer queries and solutionsRequirements: • Min. 6 months of relevant experience• Knowledge or experience in Zendesk

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