Head Of People Operations Apac Jobs


Job Brief

We have a vacancy of Head Of People Operations Apac in our company, CBRE PTE. LTD.. This vacancy is based in Singapore Singapore. Please go through the job detail mentioned below.

Position Title: Head Of People Operations Apac
Company: CBRE PTE. LTD.
Work Type: Full Time
City of work: Singapore Singapore
URL Expiry: 2022-11-20
Posted on: https://sg.jobsoffices.com

Job Detail


An exciting and expansive regional role has presented within our firm’s regional People leadership team.

The Head of People Operations for APAC is accountable for the smooth and efficient delivery of core Enterprise People Services across all APAC Countries. The overachieving objective is to deliver an efficient core set of HR services across the Employee life cycle include; OnBoarding, OffBoarding, Payroll, Benefits Administration and other in scope support. Services are delivered leveraging the People platform which incorporates Enterprise systems, technology, processes, third party Vendors and policies to deliver a positive Employee experience whilst achieving compliance and efficiency standards. This role collaborates and works closely with other Corporate Functions, including Finance, Digital & Technology, People Systems, Compliance and Legal.

APAC includes, Australia, New Zealand, India, China, Japan, Hong Kong SAR, Taiwan, South Korea, Singapore, Malaysia, Thailand, Philippines, Vietnam, Indonesia, Sri Lanka and Pakistan, there are approximately 30,000 Employees across the region.


  • Accountable for the effective management of People Operations deliverables to agreed Service Levels using a variety of Delivery Methods, ensuring that compliance and audit controls are met to minimize risks and service failures.
  • Leads and advocates for People Operations transformation agenda across the region, includes developing plans and directing efficiencies and modernization of functional HR areas including onBoarding, Mid Life Cycle, Service Delivery, Benefit Administration, Payroll, OffBoarding.
  • Participates in planning & delivering the global People Strategy roadmap priorities, specific to Operational Excellence and projects with People Operational deliverables.
  • Partners with People Platform & People System teams in the delivery of large capex funded projects. Is responsible for the successful delivery of these projects, including issues and risk management, budget management and stakeholder alignment.
  • Sets and manages Teams to agreed operational metrics and Service Levels, identifying areas for improvement, escalation management and working across teams to resolve any recurring service failures.
  • Embeds a Solution and service mindset within the People Operations team and looks for opportunities to engage and develop teams and leaders and add value to other functional areas within the People Community.
  • Sets and manages the Regional People budget in conjunction with Finance and COE leads and partners with Country budget owners on requirements and allocation methods.
  • Leads a consistent vendor management strategy, encouraging Countries to leverage Regional People Operational Vendors and continue to look for ROI to improve the Employee experience.
  • Is responsible for Operations deliverables to standards across Change Control, Business Continuity Planning, Payroll SOX Controls, Compliance, Privacy and support implementation and achievement of standards for data privacy, controls, information security or other enterprise wide initiatives.
  • Identifies Business Case Opportunities or smaller projects to further improve and modernise People Processes, include Automation, digitization /AI technologies, process optimisation.
  • Partners with COE Leaders to support and develop appropriate policies and operational solutions related to other People functional areas, including Talent Acquisition, Compensation & Benefits, Learning & Development.

Key Experience & Skills

  • Experience in leadership roles in MNC’s where influencing and collaborating with multiple matrix stakeholders is needed to deliver shared outcomes
  • Strong Leadership skills to build capability, coach and improve performance and organisational effectiveness within teams
  • Strong business acumen and able to leverage data to track performance and identify opportunities for additional value
  • Gravitas and visibility to sell the strategy and approach, listen to feedback, incorporate into future plans and adapt as needed
  • Solution and Results oriented – Drives to outcomes through influence and building strong relationships
  • Organisational Change and Project Management Experience, accreditation preferred
  • Experience in implementation of People Systems in large complex environments, include HRIS, CRM, Time & Labor and/or Payroll would be valuable
  • Significant experience working across multi region or geographies with experience balancing multiple statutory requirements across multiple functions of Human Resources

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