Growth Operation Manager Jobs


Job Brief

We have a vacancy of Growth Operation Manager in our company, ADSTIFY SEARCH PTE. LTD.. This vacancy is based in Singapore. Please go through the job detail mentioned below.

Position Title: Growth Operation Manager
Work Type: Full Time
City of work: Singapore
Salary: Salary detail is not available
URL Expiry: 2022-09-07
Posted on:

Job Detail

Our client is a blockchain and web3 technology startup company founded in . A one-stop infrastructure and solution provider that embrace the high-speed blockchain era. Aims to empower developers, innovative web3 applications, and large-scale Web2 applications to explore blockchain with the most reliable and scalable solutions and enable them to generate business opportunities.And their mission is to support the massive adoption, growth, and long-term success of the Web3 ecosystem.You will drive the establishment of our client as the leading infrastructure provider of choice for crypto developers and projects of all sizes and growth stages. As a client-facing operations manager, you will be responsible for driving the experience of their products and services globally, and also owning the client onboarding experience including prospecting and engaging with the leading developers and companies in the space.Responsibilities: Develop a clear ROI driven frameworks and processes to identify and prioritize opportunities across customers feedback and developer communities, to enable growth, improving acquisition, and funnel conversion Tracking, analyzing, and finding ways to improve campaigns/events and the sales process Partner cross-functionally with other teams, BDs, Marketing, Tech to execute on those growth opportunities Work with support and communicate with customers both pre and post-sales Continuously optimize the operational process to ensure that customer queries and engagement (related with prod integration, legal and compliance, finance, and more) are attended and followed up promptly Provide customer feedback to the product and engineering teams and inform product development Involves including refining and establishing processes to support our business’s evolving needs Respond and communicate quickly with customers Ensure customer satisfaction Coaching scope : coach and onboarding of new ops membersRequirements: >2 years of experience in Growth or Operations roles, preferably at top B2C startups or Management Consulting Solid analytical, problem-solving, and communication skills Track record of solving complex problems, data driven process optimization, and building scalable processes Able to work independently but collaboratively across functions comfortable with high growth and entrepreneurial environment Demonstrated track record of working with cross-functional stakeholders CRM experience including the configuration, development of dashboards and reports, and use this tool to identify new growth opportunities Understanding of the crypto/blockchain, Web3 knowledge is a plus Able to work independently and flexible hours based on business needsWhat’s next?If you’re interested in this role, click ‘Apply’ or drop an email to [ Email address blocked ] Edwin PheeRecruitment ConsultantEA Personnel Number: R22107031EA License Number: 20C0292

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