Executive Account Services Jobs

HL BANK

Job Brief

We have a vacancy of Executive Account Services in our company, HL BANK. This vacancy is based in Singapore. Please go through the job detail mentioned below.

Position Title: Executive Account Services
Company: HL BANK
Work Type: Full Time
City of work: Singapore
Salary: $3,500 a month
URL Expiry: 2022-08-29
Posted on: https://sg.jobsoffices.com

Job Detail

Summary

  • Plays a pivotal role in the handling of end-to-end client onboarding process.
  • Participate in change initiatives, process improvement projects and UATs.

Responsibilities

  • Manage the end-to-end client onboarding process, namely:

i. Static setup in core systems

ii. Preparation of welcome packs for clients

iii. Ensure completeness of documentation submitted by clients for account opening purposes

iv. Prepare letters for clients

v. Update statistics

vi. Liaise with internal stakeholders with regards to queries pertaining to client onboarding

  • Ensure that all transactions are processed accurately and timely in compliance with the Bank’s policies, controls as well as regulatory guidelines.
  • Ensure that clients’ monthly statements are being mailed out timely and comply with established control guidelines.
  • Monitor and perform end-to-end customer and account maintenance tasks.
  • Attend to customer enquiries & feedback and liaise with internal stakeholders to follow up and/or resolve issues raised.
  • Participate in work improvement/automation projects and user-acceptance tests as and when required. To prepare test scripts based on the agreed scope of work and user’s requirements.
  • Assist in the preparation of periodic management reports.
  • Assist in the daily reconciliation of telegraphic transfers (MT100 and MT103) and placement/rollover of deposits, as and when required.

Requirements

  • A recognized Degree in Banking and Finance, Business Administration, Accountancy or equivalent.
  • Minimum 3 years of relevant experience in a Financial Institution.
  • Familiar with the workflow of front and back office.
  • Strong analytical and problem solving skills.
  • Good verbal and written communication skills.
  • Proficient with Microsoft Office applications.
  • Meticulous, with an eye for detail.
  • Able to multi-task and drive desired outcomes with tight timelines.
  • Self-motivated team player who thrives in a fast-paced work environment.