Desktop Support & Service Desk / Technical Engineer Jobs

GLOBAL SEARCH PARTNERS PTE. LTD.

Job Brief

We have a vacancy of Desktop Support & Service Desk / Technical Engineer in our company, GLOBAL SEARCH PARTNERS PTE. LTD.. This vacancy is based in Singapore Singapore. Please go through the job detail mentioned below.

Position Title: Desktop Support & Service Desk / Technical Engineer
Company: GLOBAL SEARCH PARTNERS PTE. LTD.
Work Type: Full Time
City of work: Singapore Singapore
Salary:
URL Expiry: 2022-12-01
Posted on: https://sg.jobsoffices.com

Job Detail

Senior Technical Engineer/Service Desk Engineer

  • Candidates should have at least 3-5 years’ experience in Windows administration support,Supporting Windows Desktops, Notebooks, Technical issues
  • Call & Ticket handling,Handling user calls, emails & Web tickets
  • Windows 7, 10 , which includes Windows OS system administration and applications, including OS configuration, troubleshooting, and knowledge of applications including MS Office, O365, network printers.
  • Desktops like Dell, HP, Lenovo iMAC, MAC Book Pro and IOS devices like iPAD & iPhones,
  • Should provide identification/fixing for the problems within existing systems. Troubleshooting day-to-day Windows related issues, Capable of doing root cause analysis of any specific Windows related issues,
  • Should be well-versed in Migration Techniques from Windows to Windows and vice versa, Managed Printing etc
  • Should have worked on ticket tool system to log User issues/support , exposure to Remedy/Helix is preferred
  • Provide high quality customer services and attend user calls & emails on priority
  • Exposure to VIP and VVIP support and High touch support experience to end users
  • VPN, PC hardware , MS office applications, SCCM, etc
  • well aware of Servers hardware, Network switches, Patch Panels, Console ports and cables etc.
  • Liaise with Vendors for hardware issues and coordinate with them
  • Should be a good team player and open to learn new technologies,
  • Excellent command over written & spoken english languages

Interested candidate can send resume to vimali.shah@gsp-asia.com

Regards

Vimali Shah

Global Search Partners

EA Licence No:- 14C7000

Registration No :- R1878864
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