Customer Service Representative (Full Time) – Contract = 12 Months Jobs

ZENITH INFOTECH (S) PTE LTD.

Job Brief

We have a vacancy of Customer Service Representative (Full Time) – Contract = 12 Months in our company, ZENITH INFOTECH (S) PTE LTD.. This vacancy is based in Singapore. Please go through the job detail mentioned below.

Position Title: Customer Service Representative (Full Time) – Contract = 12 Months
Company: ZENITH INFOTECH (S) PTE LTD.
Work Type: Full Time
City of work: Singapore
Salary: $3,000 a month
URL Expiry: 2022-08-16
Posted on: https://sg.jobsoffices.com

Job Detail

This is a 12 months contract assigned to our client

Work Location: near Commonwealth MRT

Salary Range : $2,300-$2,700

Working hours is 44 hours per week, on rotating basis

5.5 days a week

Monday to Friday:

8am to 5pm (inclusive of 1 hr lunch)

9am to 6pm (inclusive of 1 hr lunch)

11am to 8pm (inclusive of 1 hr lunch)

Saturday :

8am to 12pm

10am to 2pm

Job Description

1. Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries.

2. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely

manner.

3. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.

4. Primary responsibilities are focused on customer contact, not transaction processing.

5. lst level helpdesk to respond to call and provide resolution to customer queries

Direct Apply