Customer Service Officer Jobs

5 STONES HRM PTE. LTD.

Job Brief

We have a vacancy of Customer Service Officer in our company, 5 STONES HRM PTE. LTD.. This vacancy is based in Singapore Singapore. Please go through the job detail mentioned below.

Position Title: Customer Service Officer
Company: 5 STONES HRM PTE. LTD.
Work Type: Full Time
City of work: Singapore Singapore
Salary:
URL Expiry: 2022-10-10
Posted on: https://sg.jobsoffices.com

Job Detail

You Will Be Required To

  • Attend to enquiries on various fronts, effectively maintaining our Contact Centre’s high level of accessibility
  • Empathize with customers, and offer clear and relevant advice
  • Provide policy recommendations and refer customers to client advisers for more comprehensive explanations
  • Perform post-case administration for future reference

Qualifications

To join us as a Customer Service Officer (Contact Centre), you should:

  • Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage
  • Have at least 2 years of experience in customer service, preferably in a contact centre
  • Enjoy people engagement and providing good advice, have patience in dealing with complex problems
  • Have strong interpersonal skills and the ability to answer queries clearly over the phone
  • Be result-oriented and enjoy seeing tangible results of your hard work

This is a contract-based position, and attractive remunerations and monthly incentives will await you if you are a successful candidate.

Our contact centre is located within walking distance from Tampines MRT station. You should be able to commit to a 5-day work week, with rotating shifts between 8:30am to 6:30pm.
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