Customer Service Executive Jobs

Organic Hair Regrowth Solutions

Job Brief

We have a vacancy of Customer Service Executive in our company, Organic Hair Regrowth Solutions. This vacancy is based in Singapore. Please go through the job detail mentioned below.

Position Title: Customer Service Executive
Company: Organic Hair Regrowth Solutions
Work Type: Full Time
City of work: Singapore
Salary: Salary detail is not available
URL Expiry: 2022-08-19
Posted on:

Job Detail

Job Brief & Responsibilities

  • · Prompt handling of all phone calls and emails in a professional manner and in accordance with the established guidelines· Engage with customers in issues/discrepancies/complaints escalation and resolution· Upkeep of Service Level Agreements· In charge of the mobile app related to customer’s inquiries or complains· Ensure compliance and process audits· Actively involved in problem-solving and propose improvements to processes· General Office administrative duties
    • Other ad-hoc duties as and when required

Competencies & Qualification

Minimum Diploma or equivalent in any fields

Preferably 2-3 years of work experience in customer service /call centre, preferably in travel/hospitality industry

Open to entry level and raw talent with right mindset and attitude

Good customer service skills

Attentive and able to focus on the details

Good written and verbal communication

Good Teamwork

Good Time management with ability to prioritise responsibilities

Flexible and highly adaptable to changing situations

Positive outlook