CITY-LINK EXPRESS & LOGISTICS (S) PTE. LTD.
We have a vacancy of Customer Care Executive in our company, CITY-LINK EXPRESS & LOGISTICS (S) PTE. LTD.. This vacancy is based in Singapore Singapore. Please go through the job detail mentioned below.
Position Title: Customer Care Executive
Company: CITY-LINK EXPRESS & LOGISTICS (S) PTE. LTD.
Work Type: Full Time
City of work: Singapore Singapore
URL Expiry: 2022-11-27
Posted on: https://sg.jobsoffices.com
- Reports to Account Manager
- Assist Sales on emails, account openings and adhoc pre-monitoring of shipments.
- Provide exceptional customer service towards customers’ excellence.
- Develop win-win solutions with customers by demonstrating outstanding negotiation & communication skills.
- Drive results quality outcomes for the organization.
- Answering phone calls and other Receptionist Admin works
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Monitoring Pre alert documents / urgent consignment, emails for Sales major accounts.
- Assist walk-in customers.
- Jobs assigned by Station / Account Manager periodically.
- Minimum O level or equivalent.
- Preferable with one (1) year experience in customer service / marketing / sales
- Inexperienced applicants are also encouraged to apply.
- Self-starter, independent and able to work with minimum supervision.
- Able to Start work immediately or within short notice
- Require transition from onsite to offsite.