Application Engineer Jobs

Responsibility:

Provide pre-sales engineering support and demonstration in coordination with sales account managers for strategic sales efforts including:

• Be able to engage with a customer to understand their requirements and pain points.

• Investigate current business processes to identify problems, complexities, non-value-added steps, and inefficiencies that can be improved.

• Presenting the solutions to different levels of an organization from executives to technical staff with the ability to alter the presentation style based on the audience present.

• Adjust the presentation based on questions and feedback from the audience well as develop and create content on the fly to better fit the customers’ expectations.
• Translate technical capabilities and map these to values propositions that resonate with customers pain points.

• Respond to RFI’s/RFP’s in a concise, well thought out manner.

• Work closely with customers IT teams to ensure successful deployment and implementation.

• Track customer solution usage and adoption to ensure ongoing customer satisfaction and retention.

• Support case study development and provide lessons learned feedback.

• Support the sales team in the execution of the sales lifecycle, in particular sales qualification / prove stages

• Understand software and option licensing in a complication and extensive software space, including the migration from legacy software license models to current one.

Skill Set:

• Good business sense and communication skills,

• A positive attitude and negotiation skills

• Comprehensive engineering & manufacturing process knowledge

• Proven track record of pre-sales engineering and/or implementation of software solutions

• Experience with PTC products is a plus (Creo, Windchill, Thingworx, and Vuforia); Competitors’ solutions if not

• Proficient in engineering related technologies CAD/CAM/Analysis/PLM

• Familiar with development technologies (Java, HTML/CSS, PHP, XML/XSL/DTD, HTML, etc.)

• Familiar with RDBMS concepts specifically ANSI SQL

• The ability to understand technical configurations and customizations

• Be able to build a wide network of internal peers and to coordinate input from these peers to deliver complex solutions

• Curiosity outside of your core expertise.

• Able to track changes and developments in a fast-paced software development environment and integrate these into future presentations and responses.